Archive for May, 2009

Is it an overhyped mobile phone? A lot of press coverage everytime a big company launches an iPhone app, but probably only around 130,000 owners in The Netherlands, amounting to less than 1% of the mobile phone market. For companies with customers accross the entire population definetely not a platform to dedicate all their attention. But fact is that the iPhone offers a great test bed for things to come and a playground to try things out.
Read more »

After launching a new product every company wants to know how the public reacts to their product. The essence of a satisfied customer is not only a good product, but probably more importantly good support for the product. A great online tool for customers to help each other and for companies to discuss with customers is getsatisfaction.
Read more »